Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days.
During holidays or promotions, processing times may be extended.
Shipping Times
Estimated delivery times vary by location.
Domestic orders:
- 3-10 business days
International orders:
- 7-21 business days
Delivery estimates are not guaranteed.
Tracking
Tracking information will be provided once an order ships.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping charges.
Lost or Stolen Packages
Once a package has been marked delivered by the carrier, responsibility transfers to the customer.
If a package appears lost, we will assist in filing a carrier claim when applicable.
Delays
We are not responsible for delays caused by:
- Weather
- Carrier disruptions
- Customs processing
- Natural disasters
- Other events beyond our control